Privacy Statement

De Dessert Meesters is responsible to carefully treat your personal data, which is any data that can identify you personally. This privacy statement gives a simple overview what personal data is collected when you visit dessertmeesters.com, why it is collected and how it is treated.

If you have any questions and wish to contact us, please find our contact details in this privacy statement.

For what purpose do we use your data?

Some of your data is needed to provide the service that you asked for, for instance to contact you when you submitted the contact form or to send you a newsletter when you subscribed. Or it is used to ensure proper functioning of our website. Another purpose can be to analyze how our website is used, so we are able to optimize the website as well as our products and services.

On what legal grounds do we use your data?

De Dessert Meesters uses your personal data on the following legal grounds:

  • Some data is collected when you provided it to us and gave permission. For instance, when you completed a form like the contact form, sample request form or when you subscribed to our newsletter. You have the right to withdraw the permission that you gave for us using your personal data;
  • Other data is collected on the grounds of ‘legitimate interest’. In other words, to provide you with the best service and to improve this service some personal data is needed. For instance, to improve our products, services, content and advertising for you.

What personal data is collected?

De Dessert Meesters is probably collecting the following personal data, depending on the context, when you use our website:

  • Your name;
  • Your contact details;
  • Your cookie preferences. You can tell which cookie preferences you have by using the cookie banner;
  • Other personal data that you provided to us when we communicated, e.g. when relevant in the given context.

When using our website, information like data generated via your browser, information about you browser session and your clicking behavior is collected to improve our service to you or to improve our products and website. This mainly involves analysis and cookies.

Who will your data be shared with?

Only if really necessary to provide our services to you, we pass on your personal data internally or to third parties. These parties need to handle this data with utmost care and only if permitted by data protection laws. The data is used for no other purposes than it was collected for. Your personal data is never sold to third parties by De Dessert Meesters.

  • Internally your data can be shared to another department, for instance when your data is needed to provide you with samples or to get in touch with you after a contact request;
  • Third-party service providers would for instance need to send samples to you (delivery company or carrier), host our website, enable us to send newsletters or to analyze data about our website. Only the data that is needed to serve you with a specific need is provided to these parties.

How long do we save your data?

We save your personal data no longer than necessary. This means that if the purpose that it was collected for no longer accounts, it will be deleted. For instance:

  • If you unsubscribe from a newsletter, your personal data will be permanently deleted from the list with contact details for the newsletter;
  • If you sent us an email and your request was treated, your personal data will be deleted;
  • If you asked for samples, your personal data is no longer stored than 5 years for internal usage.

What rights do you have?

You have right to request for the following:

  • The right to ask for inspecting your personal data;
  • The right to request for rectification or removal of your personal data;
  • The right to request for limiting the processing of your personal data;
  • The right to object to processing your personal data;
  • The right to transfer the personal data that you gave to De Dessert Meesters to another party. We should then offer your personal data in a structured, conventional, machine-readable format. In this way, you are able to transfer your data to another party yourself if you wish.

You do not have to provide your personal data to us if you don’t want to. If you choose not to do so, it may influence the quality of service that we can give you. For instance, if you would like to be contacted we would need your contact details for this.

If you no longer wish to receive the newsletter after subscribing, you are able to unsubscribe by clicking on the link in the newsletter or by sending an email of written request to us.

How do you contact De Dessert Meesters? 

For questions about this privacy statement, a request for inspection, rectification or removal of your personal data please contact us in writing at our address or by sending an email to info@dessertmeesters.nl. A request to transfer your personal data can be done in the same manner. For request like those mentioned, we can request for you identification.

Address: De Dessert Meesters B.V., Bruninksweg 5a, 7554 RW, Hengelo, The Netherlands  You can reach us by phone on: +31 (0)74 2424907.

How can you submit a complaint? 

If you have a complaint concerning the processing of your personal data by De Dessert Meesters, please submit it by contacting us using the contact details above. As a party involved, you have the right to submit a complaint to the supervisory authority as well.